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Automotive


Business Development Manager, Parts
Business Unit: SM Motors Pte Ltd
Location: Singapore

Key Responsibilities

    Develop parts dealer network to achieve sales and profit targets
    Plan and execute Marketing initiatives to drive Aftersales revenue
    Work closely with Sales to develop potential parts and accessories business

Qualifications / skills & Experience

  • Degree in any discipline with at least 5 years of working experience
  • Previous Marketing experience would be advantageous
  • Strong business acumen
  • Resourceful with a high degree of initiative

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Body & Paint Manager
Business Unit: SM Motors Pte Ltd
Location: Singapore

Key Responsibilities

    Manage the body and paint shop activities to achieve aggressive targets in terms of customer satisfaction, service quality and profit
    Liaise with insurance companies on claims issues
    Handle cross-functional interactions with other departments

Qualifications / skills & Experience

  • Degree with at least 5 years of relevant experience
  • Familiar with environmental requirements
  • Good working knowledge of insurance claim processes
  • Strong leadership skills

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Service Manager
Business Unit: SM Motors Pte Ltd
Location: Singapore

Key Responsibilities

    Responsible for efficient operations
    Achieve cost effectiveness and profitability
    Manage excellent delivery of quality customer service

Qualifications / skills & Experience

  • Degree in any discipline with at least 5 years of working experience
  • Proven track record in customer service
  • Strong leadership and analytical skills
  • Excellent interpersonal and communications skills

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Service Executive
Business Unit: SM Motors Pte Ltd
Location: Singapore

Key Responsibilities

    Oversee a team of service consultants to provide high level of customer satisfaction
    Resolve customer issues/feedback in a timely manner

Qualifications / skills & Experience

  • Diploma in any discipline with at least 3 years of working experience preferably within the automotive industry
  • Flair for customer service
  • Able to work under pressure

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Technical Executive
Business Unit: SM Motors Pte Ltd
Location: Singapore

Key Responsibilities

    Lead a team of technical specialists in support functions – QC, fault rectification
    Liaise with factory to escalate product quality issues

Qualifications / skills & Experience

  • Diploma in Engineering with at least 3 years of relevant experience in a supervisory capacity
  • Able to translate technical explanations into layman terms
  • Strong problem identification and troubleshooting skills

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Technical Trainer
Business Unit: SM Motors Pte Ltd
Location: Singapore

Key Responsibilities

    Assess and plan training activities for technical/service staff
    Attend training conducted by Volvo and transfer knowledge/skill to technical staff
    Disseminate latest technical information to relevant staff
    Responsible for filing of service literature and continuously update materials

Qualifications / skills & Experience

  • Diploma in Training & Development or Industry Trainer Certificate with at least 5 years of relevant experience
  • Strong automotive engineering or motor vehicle mechanic experience
  • Good communications and presentation skills

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Service Consultant
Business Unit: SM Motors Pte Ltd
Location: Singapore

Key Responsibilities

    Provide frontline support in coordinating the service/ repair activities between customers and departments
    Advise customers on appropriate service/ repair requirements
    Monitor job progress and update customer on repair status
    Ensure customers' satisfaction through delivery of excellent customer service

Qualifications / skills & Experience

  • Minimum NTC2 in MVM/Automotive Technology
  • Possess good knowledge on the main components of car
  • Team player with initiative and drive
  • Meticulous with a flair for details
  • Excellent communication, inter-personal skills and service oriented

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Product Specialist
Business Unit: SM Motors Pte Ltd
Location: Singapore

Key Responsibilities

    Conduct training sessions to sales consultants on all car models
    Develop comprehensive reference guides and in-house product training plan
    Carry out market intelligence to update sales team on competitor products

Qualifications / skills & Experience

  • Minimum tertiary qualifications in any discipline with at least 5 years of product training experience
  • Strong passion for cars is a must
  • Dynamic and motivating with excellent presentation skills
  • Independent and resourceful with a high degree of initiative

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Please submit a detailed resume, stating your qualifications, experience, current and expected salaries together with a recent photograph to HR Manager, Wearnes Automotive at wae.hr@wearnes.com or 249 Alexandra Road, Singapore 159935. We regret that only shortlisted candidates will be notified.

 
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